Introduction
GridGhost.Dev ("I," "me," or "my") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you visit my website or use my services.
Information I Collect
Personal Information
I may collect personal information that you voluntarily provide when you:
- Submit an estimate request through the contact form
- Email me directly
- Call or text my business phone
This information may include your name, email address, phone number, business name, and project details.
Automatically Collected Information
When you visit my website, certain information is automatically collected through standard web analytics, including:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type and operating system
How I Use Your Information
I use the information I collect for the following purposes:
- Service Provision: To respond to your inquiries, provide project estimates, and deliver web development services
- Communication: To discuss project requirements, provide updates, and send invoices or payment receipts
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Business Operations: To maintain records, improve services, and protect against fraud or security threats
Legal Basis for Processing
I process personal information based on the following legal grounds:
- Contractual Necessity: Processing necessary to fulfill a contract with you or take steps at your request before entering into a contract
- Legitimate Interests: Processing necessary for my legitimate business interests (e.g., improving services, preventing fraud), provided these interests do not override your rights
- Legal Obligation: Processing necessary to comply with legal obligations
- Consent: Processing based on your explicit consent, which you may withdraw at any time
Information Sharing and Disclosure
I do not sell, trade, or rent your personal information to third parties. I may share your information only in the following circumstances:
- Service Providers: I may share information with trusted third-party service providers who assist in operating my business (e.g., payment processors, hosting providers).
- Legal Requirements: I may disclose information when required by law or to protect my rights.
- Business Transfers: In the event of a business sale or merger, your information may be transferred as a business asset.
Data Security
I implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure socket layer (SSL) encryption for data transmission
- Access controls and authentication procedures
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
Despite these measures, no method of electronic transmission or storage is completely secure. While I strive to use commercially acceptable means to protect your information, I cannot guarantee absolute security.
Data Retention
I retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Providing services and support to clients
- Complying with legal, accounting, or reporting requirements
- Resolving disputes and enforcing agreements
When personal information is no longer required, I will securely delete or anonymize it in accordance with applicable laws and my data retention policies.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. By using my services, you consent to such transfers. I ensure appropriate safeguards are in place to protect your information during international transfers.
Contact Forms & Netlify
My estimate form is processed through Netlify Forms. Netlify's privacy practices apply to form submissions. You can review Netlify's privacy policy at netlify.com/privacy.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: The right to request copies of your personal information
- Rectification: The right to request correction of inaccurate or incomplete information
- Erasure: The right to request deletion of your personal information in certain circumstances
- Restriction: The right to request restriction of processing in certain circumstances
- Data Portability: The right to receive your information in a structured, machine-readable format
- Objection: The right to object to processing based on legitimate interests or direct marketing
- Withdraw Consent: The right to withdraw consent at any time where processing is based on consent
To exercise these rights, please contact me at cain@gridghost.dev. I will respond to your request within 30 days, or as required by applicable law.
Do Not Track Signals
My website does not currently respond to "Do Not Track" signals from browsers. However, you may disable certain tracking through your browser settings or by using privacy-focused browser extensions.
Cookies and Tracking
My website may use cookies and similar tracking technologies to enhance user experience and analyze site usage. Cookies are small text files stored on your device that help me understand how you use my site. You can control cookies through your browser settings. Disabling cookies may affect some features of the website.
Third-Party Links
My website may contain links to third-party websites or services. I am not responsible for the privacy practices or content of these third-party sites. I encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
My services are not intended for children under the age of 13. I do not knowingly collect personal information from children under 13. If I become aware that I have inadvertently collected such information, I will take immediate steps to delete it.
Changes to This Policy
I may update this Privacy Policy from time to time to reflect changes in my practices, legal requirements, or other factors. When I make changes, I will update the "Last updated" date at the top of this policy and notify you of any material changes by email or through a notice on my website.
Complaints
If you believe I have processed your personal information in violation of applicable data protection laws, you have the right to lodge a complaint with your local data protection authority or supervisory authority.
Contact Information
If you have questions about this Privacy Policy, please contact me:
- Email: cain@gridghost.dev
- Phone: (202) 596-6136
- Location: Centreville, Virginia